Return and Refund Policy 
At Unique Creations Made By You, we strive to provide high-quality products that meet our customers' expectations. However, if for any reason you're not satisfied with your purchase, we're happy to offer a refund or exchange. 

- Returns must be made within 7 days of purchase.
- Items must be in their original condition, with all tags and packaging intact.
- Refunds will be issued in the original form of payment.
- Exchanges are subject to availability of the desired item.

Payment and Pricing Policy
- We accept cash, credit/debit cards, and online payment methods.
- Prices are inclusive of applicable taxes.
- We reserve the right to adjust prices without prior notice.

Order Cancellation Policy
- Orders may be cancelled within 24 hours of placement.
- Please contact us via phone or email to request cancellation.
- Cancelled orders will be refunded in full.

Shipping and Delivery Policy
- Shipping rates and estimated delivery times are available on our website.
- We strive to ship orders within 24-48 hours of placement.
- Delivery times are subject to courier availability and weather conditions.

Store Credit and Gift Cards Policy
- Store credits are valid for 6 months from date of issue.
- Gift cards are valid for 1 year from date of purchase.
- Store credits and gift cards are non-transferable and cannot be redeemed for cash.

Personal Data Protection Policy
- We respect our customers' right to privacy.
- Personal data collected will be used solely for transaction and communication purposes. - We will not disclose or share personal data with third-party entities.

By shopping at Unique Creations Made By You, you acknowledge that you have read, understood, and agree to our policies.

Thank you for your understanding and cooperation!

-Unique Creations Made By You Team

Effective Date: February 01, 2025

At Unique Creations Made By You, we strive to deliver your orders promptly and efficiently. Below are the details of our shipping policy:

Shipping Methods
- We use [shipping carriers, e.g., USPS, FedEx, UPS] for domestic and international shipping. - Shipping rates are calculated based on the weight and dimensions of the package.

Shipping Rates
- Domestic Shipping: $10 flat rate, free shipping over $50
- International Shipping: $20 flat rate, free shipping over $100

Estimated Delivery Times
- Domestic Shipping: 3-7 business days
- International Shipping: 7-14 business days

Tracking Information
- Once your order ships, you will receive an email with tracking information.
- You can use this tracking number to track the status of your package. Delivery Issues
- If your package is lost, damaged, or delayed, please contact us at uniquecreationsmadebyyou@gmail.com 
- We will work with the shipping carrier to resolve the issue and ensure your package is delivered to you.

International Shipping
- International orders may be subject to customs and import duties.
- These charges are the responsibility of the customer.
- Please check with your local customs office for more information.


Refused Shipments
- If a package is refused, the customer will be responsible for the return shipping cost.
- A refund will be issued for the original purchase price minus the return shipping cost.


By placing an order with Unique Creations Made By You, you acknowledge that you have read, understood, and agree to our shipping policy.


Unique Creations Made By You

Effective Date: February 01, 2025


At Unique Creations Made By You, we want you to be completely satisfied with your purchase. If for any reason you're not delighted with your order, we're happy to offer returns and refunds.


Return Eligibility
To be eligible for a return, your item must:
- Be in its original condition
- Be returned within 7 days of delivery
- Include all original packaging and tags


Return Methods
To initiate a return:
1. Contact our customer service team via email at uniquecreationsmadebyyou@gmail.com to obtain a Return Merchandise Authorization (RMA) number.
2. Carefully package the item(s) to be returned and include the RMA number.
3. Ship the package back to us at [insert address].


Refund Options
Once we receive your returned item(s), we'll process your refund within 5-7 business days. You'll receive a refund in the original form of payment.


Return Shipping
The customer is responsible for return shipping costs. However, if the return is due to a defective or incorrect item, we'll provide a prepaid return shipping label.


Restocking Fees
There are no restocking fees for returns.


Special Considerations
- Personalized or customized items are final sale and cannot be returned.
- Items damaged during shipping must be reported within 3 days of delivery.


Contact Information
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us:

Email: uniquecreationsmadebyyou@gmail.com
Address: 1512 S Van Buren St Bay City, Michigan

Thank you for shopping at Unique Creations Made By You!

Unique Creations Made By You Team

Terms of Service

Effective Date: February 01, 2025 

Welcome to Unique Creations Made By You, a stationery shop owned and operated by Cheryl Diendo. These Terms of Service ("Terms") govern your use of our website, social media, and services.

1. Acceptance of Terms 
By using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Definitions 
- "We" or "Us" refers to Unique Creations Made By You and its owners. 
- "You" refers to the user of our services. 
- "Services" includes our website, social media, and stationery products.

3. Use of Services
- You must be at least 18 years old to use our services.
- You agree to provide accurate and complete information when placing orders or contacting us.
- You agree not to use our services for any unlawful or unauthorized purposes.

4. Intellectual Property
- Our website, social media, and stationery products are protected by copyright, trademark, and other intellectual property laws.
- You agree not to reproduce, distribute, or display our intellectual property without our prior written consent.

5. Orders and Payment
- All orders are subject to availability and acceptance by us.
- We reserve the right to cancel or modify orders at any time.
- Payment terms are as stated on our website and invoice.

6. Shipping and Delivery
- Shipping rates and estimated delivery times are as stated on our website.
- We strive to ship orders within 3-5 Business days of receipt.
- Delivery times are subject to courier availability and weather conditions.

7. Returns and Refunds
- Returns are subject to our Return and Refund Policy, as stated on our website.
- Refunds will be issued in the original form of payment.

8. Limitation of Liability
- We shall not be liable for any damages or losses arising from the use of our services.
- Our liability is limited to the amount of the order or transaction.

9. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of Michigan, United States. 

10. Changes to Terms
- We reserve the right to modify these Terms at any time.
- Changes will be effective upon posting on our website.

By using our services, you acknowledge that you have read, understood, and agree to these Terms.

Unique Creations Made By You Team